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Editing Existing Tinkle CX Users

You can modify an existing user's settings, such as their extension, email, plan, or role. You can also toggle inbound/outbound call recording and outbound calling capabilities on a per-user basis.

To manage existing users, navigate to Tinkle CX Manager (manager.tinkletelecom.com) > Users

 Click the Edit (pencil) icon next to the user you want to modify to adjust their settings. 

From here, you can edit the user settings below:

  • Extension number

  • Email Address

  • First & Last Name

  • Plan (unless already in contract)

  • User Role

  • Account Status

  • Outbound Call Recording

  • Outbound Calls Allowed