To activate call forwarding on the Desktop App, navigate to the "Call forwarding" section located in the Personal Quick Settings area of your dashboard.
Upon selecting Call Forwarding, a window will pop up, allowing you to choose your preferred forwarding option.
You can easily enable Call Forwarding by clicking one of the following selections:
- Extension of Another User
- New User
- Voicemail inbox
- New Voicemail inbox
- Ring Group
- New Ring Group
- Call Menu (IVR)
- New Call Menu
- Specific Queue
- External number
- No forward option
Each option also provides the ability to add a new selection and choose from numbers already available in the system.
To modify or remove the forwarding settings, simply return to the Call Forwarding menu and apply the necessary adjustments.